Serving the Greater Northwest Chicago, IL Area
One of the great things about working with an established local company is knowing that your hard-earned dollars are staying right here in the area, not going to some big corporation. When you support local businesses, you are making an investment in the area's future that will have a positive impact for generations to come!
And with our famously fast response times, affordable prices, and highly qualified technicians, you really are joining the winning team when you partner with American Star for all your home heating, cooling, and indoor air quality needs!
See the interactive map below to find out where we're able to offer our services. Don't see your city listed? Give us a call at 847-241-2834 - we may still be able to help you out!
Recent Jobs and Reviews
Customers say: The reviews exhibit a positive sentiment overall, with a slight inclination towards the positive. The reviewers express satisfaction with the company's service, technicians, and the quality of the work performed. Positive reviews frequently mention the promptness, efficiency, and professionalism of the technicians, as well as their expertise in resolving issues. Customers also appreciate the friendly and helpful nature of the office staff and the thoroughness of the services provided. Additionally, the reviewers mention the positive experience with the company's customer service, including the ability to schedule appointments easily and the responsiveness of the team. However, a few negative reviews are present, primarily concerning the initial visits and the need for multiple trips to resolve the issue. Some customers express frustration with the initial technicians' inability to identify the problem and the need for subsequent visits. Nevertheless, the positive reviews outweigh the negative ones, indicating that the majority of customers have had a satisfactory experience with American Star. The recurring themes in the reviews include professionalism, expertise, promptness, efficiency, friendliness, and thoroughness. Customers appreciate the technicians' ability to explain the issues clearly and provide solutions that address the problems effectively. The positive reviews also highlight the company's commitment to customer satisfaction, with many customers expressing gratitude for the excellent service and the willingness to go above and beyond to ensure customer happiness. In conclusion, the reviews suggest that American Star provides reliable and high-quality HVAC services, with a majority of customers expressing satisfaction with their experience. While there are a few negative reviews, the positive reviews outweigh them, indicating that the company is committed to delivering excellent service to its customers.
Job Locations and Reviews
Thank you Chuck for coming out today! He was very thorough with our yearly maintenance and explained everything and answered all my questions. I would always recommend American Star for their services and knowledge!
Thank you so much for your kind words and for choosing American Star for your yearly maintenance! We're thrilled to hear that Chuck provided thorough service and answered all your questions—it’s exactly the level of care we strive for. Your recommendation means the world to us, and we’re grateful for your trust in our team. If you ever need anything, don’t hesitate to reach out. See you next time! 🌟
Scott came & did my yearly inspection on my furnace... very respectful of my home ..neat and thorough. Scott was very friendly & professional...I would recommend American Star & Scott for any of your a/c and heating services...I have previously used American Star for replacing both my furnace & air conditioner and obviously wouldn't be using their service if they didn't have good service. Thank you Scott for showing how you have pride in the job you do!
Thank you so much for the fantastic feedback! We’re thrilled to hear that Scott provided you with such a positive experience during your furnace inspection. He truly takes pride in his work, and we’re glad that his professionalism and attention to detail made a great impression. We also appreciate your continued trust in American Star for all your HVAC needs. Thanks again for the recommendation, and we'll be sure to pass along your kind words to Scott!
Chris is just another great American star technician. Honest and efficient. Glad I'm part of the club and they keep my systems well maintained. Chuck was out and was efficient
Jill, Thank you so much for the kind words! We're lucky to have great techs like Chris and Chuck on the team, and we're glad you've had such positive experiences with both of them. It's great to hear the membership program is giving you peace of mind—keeping your systems running smoothly is what we’re here for. We truly appreciate your loyalty and support!
Adam does excellent work and is very knowledgeable in the inspection and maintenance of boilers. Great guy!
Adam is a 5 star technician so glad you had a great experience with American Star and Adam. Have a great holiday season.
Adam is always very professional and knowledgeable. 5 stars.
Thank you for the 5-star review! We're thrilled to hear that Adam's professionalism and knowledge have consistently impressed you. Your positive feedback is greatly appreciated. If you need any further assistance, we're always here to help!
Meagan and Adam were wonderful to work with. Adam diagnosed and fixed the issue immediately. Thank you!
So glad to hear you had a great experieance from start to finish with American Star and our team members. Glad Adam was able to resolve your problem quickly. Thank you for the 5 Star review.
We have been using American Star for several years. Purchased our furnace & AC through them. Adam is professional, trustworthy, & reliable when completing our furnace & AC maintenance. The work area is always kept in clean condition.
Thank you for the 5 Star review and the continuous trust you have with American Star. If there is anything else we can help you with please give us a call. Have a great holiday season.
Adam went above and beyond to fix our furnace, he was excellent. I would recommend this company because of Adam!
Thank you for the 5 star review on your experience with our technician Chris. Im glad he was able to explain to you about HVAC and if you have any questions please give us a call. Have a great holiday season.
Chris S was great! Very punctual and very professional..would highly recommend him and American Star
Thank you for the review on Chris S and American Star. Thank you for recommending us to people it means a lot.
Chris S, our technician, is always efficient, friendly, punctual, and professional. Never a doubt that everything will be perfect with Chris s. Thank you so much American Star
Thank you, Marylin, for your wonderful feedback! We're so glad to hear that Chris S. continues to provide you with efficient, friendly, and professional service. He truly is a star on our team, and we’re lucky to have him! Your trust and kind words mean so much to us. Thank you for choosing American Star—we're always here for you! 🌟
Alexa Matison was wonderful!! On time, always professional, and answers any questions I have. I will request for my next service.
Thank you for your 5 star review with your experience with Alexa, she is a great team member and a great technician. Ask for her for your next visit and we will do our best to make that happen. Have a nice fall season.
Joe, Chris & Gio did an excellent job replacing my furnace. Very neat and cleaned up entire work area.
Thank you for the 5 star review on your install with American Star. We hope you enjoy your new Bryant system and if you have any questions about it please give us a call and we will be happy to assist you. Have a warm winter and see you in the spring.
Always the best service! Highly recommend Adam C. with American Star.
Thank you for the 5 star review with Adam. We do have a referral program when you recommend us to a new customer we will give them a new customer discount (make sure they mention your name) and we will send you a thank you gift.
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