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HVAC Company In itasca IL

Expert Local HVAC Services in itasca IL

American Star has been serving the residents of itasca, IL and the surrounding areas since 1980. In that tiime, we’ve encountered pretty much any heating, cooling, or indoor air quality issue you can imagine. We’ve become so confident in our skills that we offer a 100% money back guarantee on all services! We also offer financing for people who prefer to pay over time and our Galaxy Club, a planned maintnenace program to help our planning-ahead clients save time and money.

We offer a full range of HVAC services, including repair, replacement, installation, and maintenance for furnaces, boilers, heat pumps, and air conditioners. We also offer indoor air quality services to improve your health and comfort at home, including UV light air purifiers, air cleaners, whole-home humidifiers, and duct cleaning. Odors, harmful microorganisms, and dry throats don’t stand a chance! Read our reviews and find out why your neighbors consider us to be their nearby heating and air company in itasca, IL.

Recent Jobs and Reviews in itasca, IL

Rated 5.0 out of 5 stars based on 23 customer reviews

Customers say: The reviews exhibit a positive sentiment overall, with a slight inclination towards the positive. The reviewers express satisfaction with the company's service, technicians, and the quality of the work performed. Positive reviews frequently mention the promptness, efficiency, and professionalism of the technicians, as well as their expertise in resolving issues. Customers also appreciate the friendly and helpful nature of the office staff and the thoroughness of the services provided. Additionally, the reviewers mention the positive experience with the company's customer service, including the ability to schedule appointments easily and the responsiveness of the team. However, a few negative reviews are present, primarily concerning the initial visits and the need for multiple trips to resolve the issue. Some customers express frustration with the initial technicians' inability to identify the problem and the need for subsequent visits. Nevertheless, the positive reviews outweigh the negative ones, indicating that the majority of customers have had a satisfactory experience with American Star. The recurring themes in the reviews include professionalism, expertise, promptness, efficiency, friendliness, and thoroughness. Customers appreciate the technicians' ability to explain the issues clearly and provide solutions that address the problems effectively. The positive reviews also highlight the company's commitment to customer satisfaction, with many customers expressing gratitude for the excellent service and the willingness to go above and beyond to ensure customer happiness. In conclusion, the reviews suggest that American Star provides reliable and high-quality HVAC services, with a majority of customers expressing satisfaction with their experience. While there are a few negative reviews, the positive reviews outweigh them, indicating that the company is committed to delivering excellent service to its customers.

Job Locations and Reviews

Itasca, IL - Performing annual ac check on York unit. Taking temp drop. Replacing air filter.
Alexa M.
Alexa M. Checked in
Performing annual ac check on York unit. Taking temp drop. Replacing air filter.
Itasca, IL 60143
Itasca, IL - AC tune up with OXY bulb maintenance
Scott A.
Scott A. Checked in
AC tune up with OXY bulb maintenance
Itasca, IL 60143
Itasca, IL - performing a summer tune up on a Bryant r410 system
Adam  C.
Adam C. Checked in
performing a summer tune up on a Bryant r410 system
Itasca, IL 60143
Itasca, IL - Bryant Heat Pump tune up
Scott A.
Scott A. Checked in
Bryant Heat Pump tune up
Itasca, IL 60143
Itasca, IL - Performing annual ac check on older Lennox. Checking voltage readings & power booster.
Alexa M.
Alexa M. Checked in
Performing annual ac check on older Lennox. Checking voltage readings & power booster.
Itasca, IL 60143
Itasca, IL - performing summer maintenance on a Lennox air conditioner and making recommendations
Adam  C.
Adam C. Checked in
performing summer maintenance on a Lennox air conditioner and making recommendations
Itasca, IL 60143
Itasca, IL - Bryant AC tune up with Dynamo filter Replacement
Scott A.
Scott A. Checked in
Bryant AC tune up with Dynamo filter Replacement
Itasca, IL 60143
Review
Exceptional technician, explained clearly what he did and why, very thorough
Ann - Itasca, IL 60143
Itasca, IL - Responding to a rooftop air conditioner that's not cooling. Finding the reason and giving recommendations on the most cost effective repair.
Chuck A.
Chuck A. Checked in
Responding to a rooftop air conditioner that's not cooling. Finding the reason and giving recommendations on the most cost effective repair.
Itasca, IL 60143
Itasca, IL - performing a summer maintenance on a high efficiency Bryant system, recommend replacing humidifier
Adam  C.
Adam C. Checked in
performing a summer maintenance on a high efficiency Bryant system, recommend replacing humidifier
Itasca, IL 60143
Itasca, IL - AC tune up Bryant unit from 2011. Filter check and OXY 4 bulb check
Scott A.
Scott A. Checked in
AC tune up Bryant unit from 2011. Filter check and OXY 4 bulb check
Itasca, IL 60143
Itasca, IL - repairing a high efficiency logo max boiler must come back with part
Adam  C.
Adam C. Checked in
repairing a high efficiency logo max boiler must come back with part
Itasca, IL 60143
Review
I’m a big fan of your rep Alexa! She is always friendly, efficient and knows her stuff.
Sheri - Itasca, IL 60143
Itasca, IL - Performing annual furnace clean & check. Cleaning out drain trap. Replacing air filter.
Alexa M.
Alexa M. Checked in
Performing annual furnace clean & check. Cleaning out drain trap. Replacing air filter.
Itasca, IL 60143
Itasca, IL - ok performing a furnace tune up on a 1yr old Bryant system
Adam  C.
Adam C. Checked in
ok performing a furnace tune up on a 1yr old Bryant system
Itasca, IL 60143
Itasca, IL - Double Furnace tune up with filter check and recommendations
Scott A.
Scott A. Checked in
Double Furnace tune up with filter check and recommendations
Itasca, IL 60143
Review
Excellent service
Tom - Itasca, IL 60143
Itasca, IL - Performing annual furnace clean & check. Taking amp draw & heat rise. Testing humidifier.
Alexa M.
Alexa M. Checked in
Performing annual furnace clean & check. Taking amp draw & heat rise. Testing humidifier.
Itasca, IL 60143
Itasca, IL - Performing a full system check and cleaning of the furnace. Testing efficiency and operation of the system for a guaranteed interruption free heating season
Chuck A.
Chuck A. Checked in
Performing a full system check and cleaning of the furnace. Testing efficiency and operation of the system for a guaranteed interruption free heating season
Itasca, IL 60143
Itasca, IL - Completing the annual recommended furnace maintenance. Cleaning and testing the units safe and reliability. Also making recommendations on how to improve air quality and comfort in the home.
Chuck A.
Chuck A. Checked in
Completing the annual recommended furnace maintenance. Cleaning and testing the units safe and reliability. Also making recommendations on how to improve air quality and comfort in the home.
Itasca, IL 60143
Chuck A.
Chuck A. Checked in
Completing the annual recommended furnace maintenance. Cleaning and testing the units safe and reliability. Also making recommendations on how to improve air quality and comfort in the home.
Itasca, IL 60143
Chuck A.
Chuck A. Checked in
Completing the annual recommended furnace maintenance. Cleaning and testing the units safe and reliability. Also making recommendations on how to improve air quality and comfort in the home.
Itasca, IL 60143
Itasca, IL - checking on a large fan powered humidifier and performance
Adam  C.
Adam C. Checked in
checking on a large fan powered humidifier and performance
Itasca, IL 60143
Itasca, IL - repairing and working on a high efficiency Bryant system and humidifier
Adam  C.
Adam C. Checked in
repairing and working on a high efficiency Bryant system and humidifier
Itasca, IL 60143
Itasca, IL - Performing annual furnace clean & check on Rheem unit. Taking heat rise. Checking for carbon monoxide. Replacing air filter.
Alexa M.
Alexa M. Checked in
Performing annual furnace clean & check on Rheem unit. Taking heat rise. Checking for carbon monoxide. Replacing air filter.
Itasca, IL 60143
Itasca, IL - performing winter maintenance on 2 high efficiency Trane system's, April Air air cleaners
Adam  C.
Adam C. Checked in
performing winter maintenance on 2 high efficiency Trane system's, April Air air cleaners
Itasca, IL 60143
Itasca, IL - Furnace repair for Bryant unit
Scott A.
Scott A. Checked in
Furnace repair for Bryant unit
Itasca, IL 60143
Itasca, IL - performing a winter tune up on a Bryant furnace
Adam  C.
Adam C. Checked in
performing a winter tune up on a Bryant furnace
Itasca, IL 60143
Review
Alexa always provides excellent and timely service without the hard upsell of not needed components.
Shawn - Itasca, IL 60143
Response from American Star Total Home Comfort:

Thank you for your feedback. Our team is very thankful.

Review
On time, efficient, and quick.
Holly - Itasca, IL 60143
Review
Adam took care of my boiler again this year he's been taking good care of my boiler for 8 years now always a great job and great attitude.
John - Itasca, IL 60143
Review
On time, informative, thorough, and polite. I would definitely recommend Chuck to others.
Kevin - Itasca, IL 60143
Review
Great Serice
Joey - Itasca, IL 60143
Review
Chuck is always good. Very thorough, thoughtful, and knowledgeable.
Paul - Itasca, IL 60143
Review
Perfect thanks
Adam - Itasca, IL 60143
Review
Great Service I need to check the new price
John - Itasca, IL 60143
Response from American Star Total Home Comfort:

Thanks for sharing your review with us and the community.

Review
Chuck arrived on time and did an excellent job of finding the problem. We appreciate the all the effort on one of the muggiest days of the year!
Leo Gentile - Itasca, IL 60143
Response from American Star Total Home Comfort:

It was a pleasure serving you and your family. We really appreciate you taking the time to share your feedback with us and the community.

Review
Very happy with the service
Tom - Itasca, IL 60143
Review
Very friendly by and thorough
Chuck - Itasca, IL 60143
Review
Execellent and prompt service. Noted an issue and replaced the part quickly. Great!!!!
Paul - Itasca, IL 60143
Review
Alexa, was very efficient and helpful, thanks
Joan - Itasca, IL 60143
Review
Great service
Gary - Itasca, IL 60143
Response from American Star Total Home Comfort:

We thank you for sharing your positive experience. It made our day.

Review
I recommend Chuck to anyone in need of AC troubleshooting help.
Kevin - Itasca, IL 60143
Review
Very pleasant service rep. Great communication and efficient worker.
George - Itasca, IL 60143
Response from American Star Total Home Comfort:

Thank you for sharing your kind words with us. It means the world to us and to our entire team!

Review
Good service as always
Neal - Itasca, IL 60143
Review
Knows what she was doing. Personable and caring. Great service. Thank you.
Nancy - Itasca, IL 60143
Review
Chris was very thorough and professional. He took the time to explain things well. Appreciate the customer service!
Jennifer - Itasca, IL 60143
Review
Adam is always very professional and knowledgeable. 5 stars.
virginia ciaccio - Itasca, IL 60143
Response from American Star Total Home Comfort:

Thank you for the 5-star review! We're thrilled to hear that Adam's professionalism and knowledge have consistently impressed you. Your positive feedback is greatly appreciated. If you need any further assistance, we're always here to help!

Review
We have been using American Star for several years. Purchased our furnace & AC through them. Adam is professional, trustworthy, & reliable when completing our furnace & AC maintenance. The work area is always kept in clean condition.
Jeanine Kerber - Itasca, IL 60143
Response from American Star Total Home Comfort:

Thank you for the 5 Star review and the continuous trust you have with American Star. If there is anything else we can help you with please give us a call. Have a great holiday season.

Review
When you came out with a new air purifier Adam told it was better and replacement bulb was cheaper. I had him install the new one. Last year I ask him about a new humidifier because mine was old. I had him install a new one and I like it much better than the old one. No matter when Adam comes is always friendly, does a great job and lets you know if anything is needed to be replace. He's knows his stuff and he very honest. I always ask for Adam. If I have to wait till he's available that's not a problem. Totally trust Adam.
Dale - Itasca, IL 60143
Response from American Star Total Home Comfort:

Thanks for leaving us such a wonderful review. We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise.

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