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HVAC Company In Elk Grove Village IL

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Expert Local HVAC Services in Elk Grove Village IL

American Star has been serving the residents of Elk Grove Village, IL and the surrounding areas since 1980. In that tiime, we’ve encountered pretty much any heating, cooling, or indoor air quality issue you can imagine. We’ve become so confident in our skills that we offer a 100% money back guarantee on all services! We also offer financing for people who prefer to pay over time and our Galaxy Club, a planned maintnenace program to help our planning-ahead clients save time and money.

We offer a full range of HVAC services, including repair, replacement, installation, and maintenance for furnaces, boilers, heat pumps, and air conditioners. We also offer indoor air quality services to improve your health and comfort at home, including UV light air purifiers, air cleaners, whole-home humidifiers, and duct cleaning. Odors, harmful microorganisms, and dry throats don’t stand a chance! Read our reviews and find out why your neighbors consider us to be their nearby heating and air company in Elk Grove Village, IL.

Recent Jobs and Reviews in Elk Grove Village, IL

Rated 5.0 out of 5 stars based on 33 customer reviews

Customers say: The reviews exhibit a positive sentiment overall, with a slight inclination towards the positive. The reviewers express satisfaction with the company's service, technicians, and the quality of the work performed. Positive reviews frequently mention the promptness, efficiency, and professionalism of the technicians, as well as their expertise in resolving issues. Customers also appreciate the friendly and helpful nature of the office staff and the thoroughness of the services provided. Additionally, the reviewers mention the positive experience with the company's customer service, including the ability to schedule appointments easily and the responsiveness of the team. However, a few negative reviews are present, primarily concerning the initial visits and the need for multiple trips to resolve the issue. Some customers express frustration with the initial technicians' inability to identify the problem and the need for subsequent visits. Nevertheless, the positive reviews outweigh the negative ones, indicating that the majority of customers have had a satisfactory experience with American Star. The recurring themes in the reviews include professionalism, expertise, promptness, efficiency, friendliness, and thoroughness. Customers appreciate the technicians' ability to explain the issues clearly and provide solutions that address the problems effectively. The positive reviews also highlight the company's commitment to customer satisfaction, with many customers expressing gratitude for the excellent service and the willingness to go above and beyond to ensure customer happiness. In conclusion, the reviews suggest that American Star provides reliable and high-quality HVAC services, with a majority of customers expressing satisfaction with their experience. While there are a few negative reviews, the positive reviews outweigh them, indicating that the company is committed to delivering excellent service to its customers.

Our Local Reviews by City

Job Locations and Reviews

Elk Grove Village, IL - Performing annual AC maintenance check on trane unit. Replacing electronic air cleaner. Checking amp draw.
Alexa M.
Alexa M. Checked in
Performing annual AC maintenance check on trane unit. Replacing electronic air cleaner. Checking amp draw.
Elk Grove Village, IL 60007
Elk Grove Village, IL - Bryant ac tune up with dynamo filter check
Scott A.
Scott A. Checked in
Bryant ac tune up with dynamo filter check
Elk Grove Village, IL 60007
Elk Grove Village, IL - Performing annual AC clean & check on Lennox unit. Replacing 4 inch filter. Taking temp drop.
Alexa M.
Alexa M. Checked in
Performing annual AC clean & check on Lennox unit. Replacing 4 inch filter. Taking temp drop.
Elk Grove Village, IL 60007
Elk Grove Village, IL - Gas leak inspection on equipment
Chris S.
Chris S. Checked in
Gas leak inspection on equipment
Elk Grove Village, IL 60007
Elk Grove Village, IL - AC tune up. Making recommendations on aging equipment
Chris S.
Chris S. Checked in
AC tune up. Making recommendations on aging equipment
Elk Grove Village, IL 60007
Elk Grove Village, IL - Performing annual ac clean & check on Bryant unit. Cleaning condenser coil. Taking temp drop.
Alexa M.
Alexa M. Checked in
Performing annual ac clean & check on Bryant unit. Cleaning condenser coil. Taking temp drop.
Elk Grove Village, IL 60007
Elk Grove Village, IL - Performing annual AC clean & check on Bryant unit. Checking voltage reading. Cleaning outdoor condenser coil.
Alexa M.
Alexa M. Checked in
Performing annual AC clean & check on Bryant unit. Checking voltage reading. Cleaning outdoor condenser coil.
Elk Grove Village, IL 60007
Elk Grove Village, IL - performing summer maintenance on a high efficiency Temp Star system, foam cleaning and tested
Adam C.
Adam C. Checked in
performing summer maintenance on a high efficiency Temp Star system, foam cleaning and tested
Elk Grove Village, IL 60007
Review
Perfect! Thank you!
Timothy - Elk Grove Village, IL 60007
Elk Grove Village, IL - Performing annual ac clean & check on American standard unit. Taking temp drop. Hosing down equipment with coil cleaner.
Alexa M.
Alexa M. Checked in
Performing annual ac clean & check on American standard unit. Taking temp drop. Hosing down equipment with coil cleaner.
Elk Grove Village, IL 60007
Elk Grove Village, IL - performing a summer tune up and cleaning on a 13 yr old unit
Adam C.
Adam C. Checked in
performing a summer tune up and cleaning on a 13 yr old unit
Elk Grove Village, IL 60007
Elk Grove Village, IL - Cleaning and testing the old AC system with a no breakdown guarantee. Testing efficiency and operation of the unit to help prevent any cooling issues this up coming season.
Chuck A.
Chuck A. Checked in
Cleaning and testing the old AC system with a no breakdown guarantee. Testing efficiency and operation of the unit to help prevent any cooling issues this up coming season.
Elk Grove Village, IL 60007
Elk Grove Village, IL - Performing the annual preventive maintenance of the AC system. Foam cleaning the outdoor coil and testing operation of the unit. Giving the unit a no breakdown guarantee.
Chuck A.
Chuck A. Checked in
Performing the annual preventive maintenance of the AC system. Foam cleaning the outdoor coil and testing operation of the unit. Giving the unit a no breakdown guarantee.
Elk Grove Village, IL 60007
Elk Grove Village, IL - Doing a full system cleaning and testing of the AC. Checking operation and efficiency of the unit with a no breakdown guarantee.
Chuck A.
Chuck A. Checked in
Doing a full system cleaning and testing of the AC. Checking operation and efficiency of the unit with a no breakdown guarantee.
Elk Grove Village, IL 60007
Review
Alexa
Diana - Elk Grove Village, IL 60007
Elk Grove Village, IL - Performing annual ac clean & check. Replacing 4 inch filter. Taking temp drop.
Alexa M.
Alexa M. Checked in
Performing annual ac clean & check. Replacing 4 inch filter. Taking temp drop.
Elk Grove Village, IL 60007
Elk Grove Village, IL - Performing AC maintenance check on carrier unit. Checking voltage readings. Taking amp draw.
Alexa M.
Alexa M. Checked in
Performing AC maintenance check on carrier unit. Checking voltage readings. Taking amp draw.
Elk Grove Village, IL 60007
Elk Grove Village, IL - Tuning it up the AC system with a foam cleaning of the outside unit. Testing the operation and efficiency of the unit with a no breakdown guarantee.
Chuck A.
Chuck A. Checked in
Tuning it up the AC system with a foam cleaning of the outside unit. Testing the operation and efficiency of the unit with a no breakdown guarantee.
Elk Grove Village, IL 60007
Elk Grove Village, IL - performing summer maintenance on a older American standard system
Adam C.
Adam C. Checked in
performing summer maintenance on a older American standard system
Elk Grove Village, IL 60007
Elk Grove Village, IL - performing summer maintenance on a Bryant air conditioner making recommendations
Adam C.
Adam C. Checked in
performing summer maintenance on a Bryant air conditioner making recommendations
Elk Grove Village, IL 60007
Elk Grove Village, IL - performing a heat pump start up on a new modulating high efficiency Bryant system
Adam C.
Adam C. Checked in
performing a heat pump start up on a new modulating high efficiency Bryant system
Elk Grove Village, IL 60007
Elk Grove Village, IL - Replacing fuse & testing operation of high efficiency furnace.
Alexa M.
Alexa M. Checked in
Replacing fuse & testing operation of high efficiency furnace.
Elk Grove Village, IL 60007
Elk Grove Village, IL - Performing annual AC clean & check. Replacing air filter. Taking amp draw on compressor.
Alexa M.
Alexa M. Checked in
Performing annual AC clean & check. Replacing air filter. Taking amp draw on compressor.
Elk Grove Village, IL 60007
Elk Grove Village, IL - AC tune up. Air filter replacement and safety inspection
Chris S.
Chris S. Checked in
AC tune up. Air filter replacement and safety inspection
Elk Grove Village, IL 60007
Elk Grove Village, IL - Performing annual ac clean & check. Replacing electronic air cleaner. Taking temp drop.
Alexa M.
Alexa M. Checked in
Performing annual ac clean & check. Replacing electronic air cleaner. Taking temp drop.
Elk Grove Village, IL 60007
Elk Grove Village, IL - Cleaning and testing the air conditioner. Checking operation to ensure an interruption free cooling season. Also fixing the humidifier to make sure it's operating as intended.
Chuck A.
Chuck A. Checked in
Cleaning and testing the air conditioner. Checking operation to ensure an interruption free cooling season. Also fixing the humidifier to make sure it's operating as intended.
Elk Grove Village, IL 60007
Review
Was given a heads up when the technician was on the way. He arrived within the allotted window and did an efficient and thorough job. Very satisfied.
Bonnie - Elk Grove Village, IL 60007
Elk Grove Village, IL - Completing the recommended maintenance on the Bryant air conditioning system. Changing the furnace filter and testing the operation and efficiency of the system. Foam cleaning the outdoor unit and giving a no breakdown guarantee.
Chuck A.
Chuck A. Checked in
Completing the recommended maintenance on the Bryant air conditioning system. Changing the furnace filter and testing the operation and efficiency of the system. Foam cleaning the outdoor unit and giving a no breakdown guarantee.
Elk Grove Village, IL 60007
Review
Excellent service!
Judy - Elk Grove Village, IL 60007
Review
Chuck is very nice and knowledgeable. I appreciate the time he takes to explain everything.
Jansen - Elk Grove Village, IL 60007
Review
Scott arrived on time. He was courteous and friendly and taught me how to maintain the humidifier.
Sue - Elk Grove Village, IL 60007
Review
Mr Chuck Alessi was a great technician he explained to me how the system works witch a was new to me,good job well done i recommend him to others in my family and friends. Thank you Mr Alessi….
Peter - Elk Grove Village, IL 60007
Review
Prompt, polite, professional
Steve - Elk Grove Village, IL 60007
Review
Alexa, our technician, did an outstanding job for us! She is extremely thorough and left the area clean. We love having her come to do the job!
Nancy - Elk Grove Village, IL 60007
Review
Been with American Star for 30 years and never been disappointed. Great service, very knowledgeable staff and techs. I wouldn't use any other company.
Dan - Elk Grove Village, IL 60007
Review
Adam is always courteous and efficient. We always request him to do our spring and fall service
Bill - Elk Grove Village, IL 60007
Response from American Star Total Home Comfort:

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.

Review
Great service, been a customer for a long time
Donna - Elk Grove Village, IL 60007
Review
Chuck did a great job
Donald - Elk Grove Village, IL 60007
Review
Always feel comfortable with service. Chuck is great!
Judy - Elk Grove Village, IL 60007
Review
Excellent service!
Lisa - Elk Grove Village, IL 60007
Review
Chuck was friendly. He offered up suggestions to improve airflow for cooling my upper level. Very informative. Offered referral cards. He did an excellent job.
Donna - Elk Grove Village, IL 60007
Review
Chuck was very thorough. He gave me the inspection sheet showing what was done. I need filters!! He also gave me information about when air conditioner, hot water tank, etc. should be replaced.
Susan - Elk Grove Village, IL 60007
Review
Good
James - Elk Grove Village, IL 60007
Review
Chuck was great. Answered all my questions
Marc - Elk Grove Village, IL 60007
Review
Adam is very knowledgeable, and explained everything he did.
Don - Elk Grove Village, IL 60007
Response from American Star Total Home Comfort:

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.

Review
Excellent
Elizabeth - Elk Grove Village, IL 60007
Review
Chuck did a great job
David - Elk Grove Village, IL 60007
Review
Great job...
Don - Elk Grove Village, IL 60007
Review
AC tune up and dryer vent
Diana - Elk Grove Village, IL 60007
Review
Been a customer for over 20 years & been very happy with the service, people, everything
Donna - Elk Grove Village, IL 60007
Review
Alexa was very thorough and an excellent worker!
Nancy Miller - Elk Grove Village, IL 60007
Response from American Star Total Home Comfort:

So glad you had a great experience with Alexa, she is an amazing technician. Thank you for the 5 star review and see you in spring.

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