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HVAC Company In Elgin IL

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Expert Local HVAC Services in Elgin IL

American Star has been serving the residents of Elgin, IL and the surrounding areas since 1980. In that tiime, we’ve encountered pretty much any heating, cooling, or indoor air quality issue you can imagine. We’ve become so confident in our skills that we offer a 100% money back guarantee on all services! We also offer financing for people who prefer to pay over time and our Galaxy Club, a planned maintnenace program to help our planning-ahead clients save time and money.

We offer a full range of HVAC services, including repair, replacement, installation, and maintenance for furnaces, boilers, heat pumps, and air conditioners. We also offer indoor air quality services to improve your health and comfort at home, including UV light air purifiers, air cleaners, whole-home humidifiers, and duct cleaning. Odors, harmful microorganisms, and dry throats don’t stand a chance! Read our reviews and find out why your neighbors consider us to be their nearby heating and air company in Elgin, IL.

Recent Jobs and Reviews in Elgin, IL

Rated 5.0 out of 5 stars based on 12 customer reviews

Customers say: The reviews exhibit a positive sentiment overall, with a slight inclination towards the positive. The reviewers express satisfaction with the company's service, technicians, and the quality of the work performed. Positive reviews frequently mention the promptness, efficiency, and professionalism of the technicians, as well as their expertise in resolving issues. Customers also appreciate the friendly and helpful nature of the office staff and the thoroughness of the services provided. Additionally, the reviewers mention the positive experience with the company's customer service, including the ability to schedule appointments easily and the responsiveness of the team. However, a few negative reviews are present, primarily concerning the initial visits and the need for multiple trips to resolve the issue. Some customers express frustration with the initial technicians' inability to identify the problem and the need for subsequent visits. Nevertheless, the positive reviews outweigh the negative ones, indicating that the majority of customers have had a satisfactory experience with American Star. The recurring themes in the reviews include professionalism, expertise, promptness, efficiency, friendliness, and thoroughness. Customers appreciate the technicians' ability to explain the issues clearly and provide solutions that address the problems effectively. The positive reviews also highlight the company's commitment to customer satisfaction, with many customers expressing gratitude for the excellent service and the willingness to go above and beyond to ensure customer happiness. In conclusion, the reviews suggest that American Star provides reliable and high-quality HVAC services, with a majority of customers expressing satisfaction with their experience. While there are a few negative reviews, the positive reviews outweigh them, indicating that the company is committed to delivering excellent service to its customers.

Our Local Reviews by City

Job Locations and Reviews

Elgin, IL - AC tune up. Checking hvac system
Chris S.
Chris S. Checked in
AC tune up. Checking hvac system
Elgin, IL 60120
Elgin, IL - Performing the AC tune up on an older Lennox system. Foam cleaning the outdoor coil and testing the efficiency and operation of the unit.
Chuck A.
Chuck A. Checked in
Performing the AC tune up on an older Lennox system. Foam cleaning the outdoor coil and testing the efficiency and operation of the unit.
Elgin, IL 60124
Review
Great service!
Sharon - Elgin, IL
Elgin, IL - Cleaning and testing the older air conditioning system. Checking operation of the unit and making recommendations on how to improve efficiency and air quality in the home.
Chuck A.
Chuck A. Checked in
Cleaning and testing the older air conditioning system. Checking operation of the unit and making recommendations on how to improve efficiency and air quality in the home.
Elgin, IL
Elgin, IL - performing the annual recommended maintenance on the air conditioning system. Foam cleaning the outdoor coil and testing the operation of the unit.
Chuck A.
Chuck A. Checked in
performing the annual recommended maintenance on the air conditioning system. Foam cleaning the outdoor coil and testing the operation of the unit.
Elgin, IL
Elgin, IL - Performing annual AC clean & check on Lennox unit. Taking temp drop. Taking amp draw on fan motor.
Alexa M.
Alexa M. Checked in
Performing annual AC clean & check on Lennox unit. Taking temp drop. Taking amp draw on fan motor.
Elgin, IL 60124
Elgin, IL - Foam cleaning the outdoor coil of the air conditioning system. Also doing a full system test of efficiency and operation of the unit with a no breakdown guarantee.
Chuck A.
Chuck A. Checked in
Foam cleaning the outdoor coil of the air conditioning system. Also doing a full system test of efficiency and operation of the unit with a no breakdown guarantee.
Elgin, IL 60123
Review
Chuck Alessi at American Star just provided service to our HVAC system. He is professional, knows what he is doing and is friendly. One of our mini daschunds took an immediate liking to him and found a new friend.
Tim - Elgin, IL 60120
Elgin, IL - performing the annual furnace maintenance and tune up. Cleaning the unit and testing the systems efficiency and operation.
Chuck A.
Chuck A. Checked in
performing the annual furnace maintenance and tune up. Cleaning the unit and testing the systems efficiency and operation.
Elgin, IL 60120
Review
Very thorough.
Sandy - Elgin, IL 60120
Elgin, IL - Trouble shooting high efficiency furnace. Clearing out drain trap. Taking amp draw.
Alexa M.
Alexa M. Checked in
Trouble shooting high efficiency furnace. Clearing out drain trap. Taking amp draw.
Elgin, IL 60120
Elgin, IL - Completing a full system test to find the cause of a loud operation of furnace. Leaving estimates and recommendations on the most cost effective repair.
Chuck A.
Chuck A. Checked in
Completing a full system test to find the cause of a loud operation of furnace. Leaving estimates and recommendations on the most cost effective repair.
Elgin, IL 60124
installing new wifi communicating thermostat and smart sensor, also went over system and repaired humidifier
installing new wifi communicating thermostat and smart sensor, also went over system and repaired humidifier
Adam C.
Adam C. Checked in
installing new wifi communicating thermostat and smart sensor, also went over system and repaired humidifier
Elgin, IL 60124
Elgin, IL - Performing annual furnace inspection on Bryant unit. Adjusting gas pressure. Taking heat rise.
Alexa M.
Alexa M. Checked in
Performing annual furnace inspection on Bryant unit. Adjusting gas pressure. Taking heat rise.
Elgin, IL 60120
Elgin, IL - Performing annual furnace clean & check on Payne unit. Replacing humidifier pad. Replacing air filter. Flushing hot water heater.
Alexa M.
Alexa M. Checked in
Performing annual furnace clean & check on Payne unit. Replacing humidifier pad. Replacing air filter. Flushing hot water heater.
Elgin, IL 60123
Elgin, IL - commissioning a New high efficiency Bryant heat pump system
Adam C.
Adam C. Checked in
commissioning a New high efficiency Bryant heat pump system
Elgin, IL 60124
Elgin, IL - pricing out ductwork reinstall on duplex unit.
Adam C.
Adam C. Checked in
pricing out ductwork reinstall on duplex unit.
Elgin, IL 60120
Review
Alexa is very professional.
Tom - Elgin, IL 60124
Elgin, IL - Performing annual furnace maintenance check on Lennox unit. Replacing electronic air cleaner. Sanitizing humidifier & replacing pad.
Alexa M.
Alexa M. Checked in
Performing annual furnace maintenance check on Lennox unit. Replacing electronic air cleaner. Sanitizing humidifier & replacing pad.
Elgin, IL 60124
Elgin, IL - Performing annual furnace clean & check. Replacing humidifier pad. Taking heat rise.
Alexa M.
Alexa M. Checked in
Performing annual furnace clean & check. Replacing humidifier pad. Taking heat rise.
Elgin, IL 60120
Elgin, IL - Cleaning and testing the furnaces functionality. Testing the safety and reliability of the heating system. making recommendations on how to improve comfort and air quality.
Chuck A.
Chuck A. Checked in
Cleaning and testing the furnaces functionality. Testing the safety and reliability of the heating system. making recommendations on how to improve comfort and air quality.
Elgin, IL 60124
Review
Alexa was great. Very knowledgeable and friendly.
Sandy - Elgin, IL 60120
Elgin, IL - Performing annual furnace check. Replacing air filter. Checking for flame rectification. Taking heat rise.
Alexa M.
Alexa M. Checked in
Performing annual furnace check. Replacing air filter. Checking for flame rectification. Taking heat rise.
Elgin, IL 60120
Elgin, IL - Performing annual furnace inspection. Replacing air filter. Taking heat rise. Replacing humidifier pad.
Alexa M.
Alexa M. Checked in
Performing annual furnace inspection. Replacing air filter. Taking heat rise. Replacing humidifier pad.
Elgin, IL 60120
Elgin, IL - preforming the annual furnace maintenance and tune up. Cleaning the unit and testing doing a full system testing of operations and safer.
Chuck A.
Chuck A. Checked in
preforming the annual furnace maintenance and tune up. Cleaning the unit and testing doing a full system testing of operations and safer.
Elgin, IL 60120
Elgin, IL - Performing annual furnace maintenance check. Replacing humidifier pad. Replacing electronic filter.
Alexa M.
Alexa M. Checked in
Performing annual furnace maintenance check. Replacing humidifier pad. Replacing electronic filter.
Elgin, IL 60124
Elgin, IL - Tuning up and cleaning the furnace to get ready for winter season. Testing operation and efficiency to ensure a safe heating season.
Chuck A.
Chuck A. Checked in
Tuning up and cleaning the furnace to get ready for winter season. Testing operation and efficiency to ensure a safe heating season.
Elgin, IL 60124
Elgin, IL - Testing the efficiency and running operation of a Lennox high efficiency furnace. Checking safety of the system to ensure a safe heating season with a no breakdown guarantee.
Chuck A.
Chuck A. Checked in
Testing the efficiency and running operation of a Lennox high efficiency furnace. Checking safety of the system to ensure a safe heating season with a no breakdown guarantee.
Elgin, IL 60124
Elgin, IL - Furnace tune up. Checking air filter and function of hvac equipment
Chris S.
Chris S. Checked in
Furnace tune up. Checking air filter and function of hvac equipment
Elgin, IL 60120
Elgin, IL - Cleaning and checking operation of the furnace. Testing safety and reliability of the system with a no breakdown guarantee.
Chuck A.
Chuck A. Checked in
Cleaning and checking operation of the furnace. Testing safety and reliability of the system with a no breakdown guarantee.
Elgin, IL 60120
Review
He explained everything he was doing Answered all questions
Andrea - Elgin, IL 60124
Review
Chuck diagnosed the problem with our AC quickly and provided options for how to resolve it, and then fixed it. All in about 1 hour.
Tom - Elgin, IL 60124
Response from American Star Total Home Comfort:

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.

Review
She was very knowledgeable
Heather - Elgin, IL 60124
Review
Awesome work
Andreanoon4@gmail.com - Elgin, IL 60124
Review
Excellent Service!
Rose - Elgin, IL 60120
Response from American Star Total Home Comfort:

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

Review
Chuck was awesome. Very polite, very knowledgeable and answered our questions in a way that made sense to us. Presented some upgrades we would be interested in but was not pushy about it.
Alyson - Elgin, IL 60120
Response from American Star Total Home Comfort:

Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.

Review
Alexa is professional, thorough, and helpful.
Tom - Elgin, IL 60124
Review
Chuck excellent job and very friendly
Dan Freund - Elgin, IL 60120
Response from American Star Total Home Comfort:

Thank you for leaving Chuck and American Star a 5 star review. Have a wonderful holiday season and see you in the spring for your AC maintenance.

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