Find Out Why Your Neighbors Count on American Star
JULIANN MILLER
15:14 09 May 25
Adam always does excellent work. Great customer service.
Josh Excell
22:30 08 May 25
Chuck is awesome! Always a pleasure to have come by. Honest,fair prices, and breakdowns that make sense. Iv never gotten the feeling im being up-sold but rather, chuck genuinely cares about are heating and cooling working for us !10/10 would recommend!
Bob Bulmash
19:54 08 May 25
Alexa was very friendly and professional. She let me know of a couple of problems and explained thoroughly what they were. I asked if they were urgent and she said no. When I said that I'd hold off for now, she wasn't pushy trying to get me to spend money that I didn't want to spend right now, but also explained what could come up if I didn't. I'm very satisfied!
Jacob Brown
17:47 08 May 25
American Star was recommended by my neighbors, and in the year I've been using them, they've given me no reasons to look elsewhere. As a new homeowner, they've been very willing to educate me on all the HVAC stuff I never had to think about before when I was renting, and they're always polite and efficient with their work.My AC unit has been tuned up twice now by Alexa, who I've had loads of questions for but is always happy to answer. I also had by furnace tuned up by Chris, who walked me through all of the details of needed repairs and my options, ultimately convincing me to join the Galaxy Club (American Star's membership program, which I'm happy to be a part of).All in all, looks like the Northwest Suburbs have a great team put together, and I don't see myself going to anyone else while I live here.(Edit) This year, 2025, I got my AC Tune Up done by Adam. Just like the rest of the team, he was professional and happy to answer my questions, so I'm sure to continue being an American Star customer!
Kim Murphy
17:17 08 May 25
Adam is great and thorough!
Jeff McCoy
14:46 08 May 25
Chuck is always awesome!
Anna F
22:27 07 May 25
I have used American Star for years. I have found them to be extremely helpful and reliable. Chuck was here today. He arrived during the indicated time period, performed the check of my AC, helped me with the vents, and even petted my attention-seeking dog. Excellent!American Star came back for my annual servicing of my AC. Chuck once again came during the allotted time period and completed the job in a quick and efficient manner. I have always found them to be a reliable and dependable company and would highly recommend them. And once again, Harry (my dog) got his allotted pets from Chuck so he was happy too.
Monica Schaffer
16:50 07 May 25
Chuck was very professional, informative, and took his time with service and explanation of service for my father who is 84 years old. My father felt comfortable, safe, and respected.
Terry Skworch
12:25 07 May 25
Great experience Chuck
Sharon Franks
02:20 07 May 25
May 6, 2025. Well, American Star has done it again! They are the most professional and talented people in HVAC. Beginning with Mark, who was able to give me the fairest price on a difficult to find in the wall air conditioning system. He is so trustworthy I don’t feel the need for second opinions. Megan, in the office can move mountains to work with my schedule, and is so easy to work with. The technicians Joe and Dan, who also installed my furnace, are masters of their craft. They won’t leave until it meets their standards, which is very high and can’t be surpassed. I have recommended them to family, and they were very pleased. I highly recommend American Star Total Home Comfort! I won’t use any other company.10/23/2024Update from purchase to installation day. We were pleased with the results of the sale and follow up from the technician and now we were able to see the results of all the “prep-work” in action. The technicians Joe and Dan did a great job of getting the old furnace out of the small outside closet, taking the time to answer my questions and then cleaning the space in preparation for the new Bryant. They took the time to do a great install, making sure I knew where the filter door was (the previous company neglected to cut a slot for the filter and I had to unscrew and remove the door of the furnace just to change filters!). They cleaned up as they went and left the patio and closet spotless. You wouldn’t have known that a new furnacehad just been installed. They tested and reset my smart thermostat all in the timeframe stated. This is a company of professionals, skilled men and women who proudly represent American Star. I strongly recommend American Star Total Home Comfort.10/21/2024The company to keep! While so many HVAC companies tell you they can take care of your heating & A/C needs, AMERICAN STAR delivers with the best team out there! I have complete confidence that I got the best price/brand on my furnace (thanks to Mark Dickman, best sales rep EVER)And to service my to-be-replaced-Wednesday-current furnace I owe thanks to technician Chris Schaaf! Well done, eeking out the last of life of the old furnace so we’ll be comfortable until the install. And no company runs smoothly without the front office, and Megan coordinated, no doubt pulling strings, to get everything done according to my schedule.AMERICAN STAR will have all my future heating and A/C business because they are honest and trustworthy. If you need a HVAC company, I highly recommend AMERICAN STAR. They’re 5 ⭐️ stars/out of 5 ⭐️!!
Karen Koehler
22:11 06 May 25
Always the best service!Highly recommend Adam C. with American Star.
Matt Gruenfeld
21:23 06 May 25
Chris Schaaf was a great techHe was very knowledgable and explained things to me very well
